WhatsApp + Shopify
Links Shopify to CRPRO's WhatsApp through webhooks and a bridge (n8n or your own backend): new orders, abandoned checkouts and new customers become messages.
webhookWhat this integration does
Real use cases — from trigger to action on WhatsApp
When…
Abandoned cart
Then…
Recovery sequence
When…
Order created
Then…
Automatic confirmation
When…
Customer registered
Then…
Welcome message
How to connect in 4 steps
- 1
Register the webhooks on Shopify
In the Shopify admin, under Settings → Notifications → Webhooks, add the events you need.
- 2
Receive them in the bridge
An endpoint in n8n or in your own backend receives Shopify webhooks and calls the CRPRO API.
- 3
Validate the HMAC
Check the HMAC signature of each Shopify webhook before processing it.
- 4
Generate a CRPRO API key
In CRPRO, under System → Settings → Connections → API & Webhooks, with the contacts and messages scopes.
Total cost
Shopify: plans in US dollars; check the current price on their website. Webhooks are free. On the CRPRO side there is no extra charge, but the API and webhooks only come with plans that include integrations: Start does not.
Limitations
- •CRPRO has no app on the Shopify App Store: the link goes through webhooks and a bridge
- •Shopify plans are in US dollars, with variable exchange rates
When it's worth it
International e-commerce or stores that chose Shopify for global reach.
Frequently asked questions
Is it worth it for a Brazilian store?▾
Other WhatsApp integrations
CRPRO connects with what you already use — via native integration, webhook or no-code.
Ready to connect Shopify to WhatsApp?
Get started with CRPRO and set up this integration in hours, not days. Our support team helps with setup.
Start free trial