WhatsApp + Gmail
CRPRO has its own email channel: connect the Gmail inbox and emails arrive in Operations → Email, with the customer's history next to WhatsApp. An n8n bridge is only for extra rules, such as creating a contact and sending WhatsApp from an email.
nativaWhat this integration does
Real use cases — from trigger to action on WhatsApp
When…
New customer email
Then…
Arrives in the CRPRO Email screen and is answered there, without opening Gmail
When…
Lead email with a phone number
Then…
Through the n8n bridge, becomes a CRPRO contact and gets the first WhatsApp message
When…
Important customer email
Then…
Through the bridge, alerts the responsible salesperson on WhatsApp
How to connect in 3 steps
- 1
Connect the inbox in CRPRO
In Operations → Email, use Google authorization to connect the Gmail account. Only the owner and managers can connect; the Email item only shows in the menu after that.
- 2
Reply from CRPRO
Inbox conversations show up on the screen and the team replies there.
- 3
Extra rules in n8n (optional)
To create a contact or send WhatsApp from an email, use the Gmail node in n8n and call the CRPRO API.
Total cost
The email channel comes with CRPRO plans that include integrations, at no extra charge; Start does not include it. Personal Gmail is free and Google Workspace has its own plans.
Limitations
- •The email channel is not in the Start plan
- •Automatic rules between email and WhatsApp need the n8n bridge
- •Google authorization may need to be renewed
When it's worth it
Teams using Gmail as their main inbox that want to move communication to WhatsApp.
Frequently asked questions
Do I need n8n to handle email in CRPRO?▾
Does WhatsApp replace email?▾
Other WhatsApp integrations
CRPRO connects with what you already use — via native integration, webhook or no-code.
Ready to connect Gmail to WhatsApp?
Get started with CRPRO and set up this integration in hours, not days. Our support team helps with setup.
Start free trial