WhatsApp + Vega Checkout
Recovers Vega Checkout’s abandoned cart and unpaid PIX over WhatsApp.
webhookWhat this integration does
Real use cases — from trigger to action on WhatsApp
When…
A customer generates a PIX and does not pay
Then…
A WhatsApp message with the PIX code and the checkout’s own resume link
When…
A cart abandoned before checking out
Then…
An automatic outreach with the item left behind and the amount
When…
A boleto issued close to its due date
Then…
A reminder with the barcode number and due date
When…
Payment approved
Then…
Instant confirmation plus the ongoing recovery is cancelled
When…
A purchase declined or refunded
Then…
A kanban card for the team to handle instead of losing the sale
How to connect in 5 steps
- 1
Open the connection in CRPRO
Automation → Sources → Checkout → Vega. The screen shows your organization’s dedicated webhook URL.
- 2
Register the webhook in Vega
In the Vega dashboard, side menu → Dev → Webhooks → the + button. Paste the CRPRO URL into the "URL to receive Webhooks" field.
- 3
Check all events
Check ALL available events and save. There is no key or token: the secret URL is the authentication.
- 4
Wait for the first event
The connection only turns green once a real event arrives. It is verified by a received event, not a synthetic test.
- 5
Turn on the recovery flow
Use the "Recover unpaid PIX" preset from the gallery, or build your own with the checkout event trigger.
Total cost
The integration has no cost on CRPRO or on Vega — it is a webhook. You only pay for WhatsApp conversations at Meta, and only on the carts the recovery reaches out to.
Limitations
- •There is no "PIX generated" event in Vega — a PIX arrives as a sale created with a pending status and the pix method
- •Vega does not expose a status-lookup API: CRPRO knows only what the webhook sent, nothing more
- •A 10-digit number automatically gets the 9 added, because Vega does not report whether it is a landline or a mobile
When it's worth it
A store that sells via PIX and loses sales between checkout and payment — where email recovery arrives late and WhatsApp arrives in minutes.
Frequently asked questions
What if the customer pays right when the message was about to go out?▾
Can I filter which carts deserve recovery?▾
Do I need a Vega token or API key?▾
Does it work with a checkout other than Vega?▾
Other WhatsApp integrations
CRPRO connects with what you already use — via native integration, webhook or no-code.
Ready to connect Vega Checkout to WhatsApp?
Get started with CRPRO and set up this integration in hours, not days. Our support team helps with setup.
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