Client birthday (gift suggestion)
Today is your birthday, {{nome}}! 🎉 As a gift from {{joalheria}}, we have put together an exclusive selection for you: {{link}}. Want to see it in person? I will book a visit.
💎For Jewellery store teams
WhatsApp CRM for Jewellery Stores
VIP service with a pipeline behind it: the piece value left open, proposal follow-up and campaigns on the dates that actually sell.
Jewellery store teams: real pain points
Recognize any of these problems?
1
The VIP client wants exclusive service, but their messages mix in with everyone else’s
2
Key dates create peaks that overwhelm the sales team
3
A loyal client with no communication disappears for years
4
Valuing a piece takes ages because it needs photos and video
Ready-made templates for Jewellery Store
4 ready-to-use messages
Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.
Key-date reminder (partner)
Hi {{nome}}! {{nome_conjuge}}’s birthday is coming up ({{data}}). I have 3 suggestions in the R$ {{faixa}} range. Want to see them?
Valuing a piece (buying from a client)
Hello {{nome}}! To value your piece I need: 1) Photos on a light background (3 angles), 2) Approximate weight, 3) Documentation if you have it. You can send them right here.
Reactivating a VIP client
We have missed you, {{nome}}. A {{tipo_joia}} {{caracteristica}} has just arrived that matches your taste. Want first look? Reserved exclusively for you.
Frequently asked questions
Jewellery Store: questions about WhatsApp CRM
How do I separate VIP clients from regular ones?▾
VIP tags (spent more than R$ X in 12 months). Automatic priority service, a dedicated salesperson, exclusive offers.
Can I send HD photo or video for the client to decide?▾
Yes. WhatsApp supports photo, video and audio. CRPRO stores the media per contact.
Does a key-date reminder (partner’s birthday) work?▾
Yes. You record the client’s important dates (spouse, children, parents). 7–14 days ahead it fires a gift suggestion.
Is it worth it for a small jeweller with few salespeople?▾
Yes. Jewellery has a high average sale — one extra sale a month pays for six months of the plan.
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WhatsApp CRM for other industries
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