🛏️For Guesthouse owners and teams

WhatsApp CRM for Guesthouses

Direct bookings without OTA commission: the quote becomes a deal in the pipeline, follow-up runs automatically and campaigns bring guests back for the long weekend.

Guesthouse owners and teams: real pain points

Recognize any of these problems?

1

Booking.com and Airbnb take 15–20% commission

2

The guest from the last stay forgets the guesthouse exists

3

Requests during the stay get lost among messages

4

Filling rooms outside long weekends depends on discounting

Ready-made templates for Guesthouse

4 ready-to-use messages

Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.

1

Quote for a direct booking

Hello {{nome}}! For {{pessoas}} people in a {{tipo_quarto}} from {{data_in}} to {{data_out}}: R$ {{valor_total}}. Includes {{inclui}}. Pay me directly and you get 10% off the Booking rate. Shall I hold it?

2

Pre-arrival welcome

Hello {{nome}}! Two days until you arrive at {{pousada}} 🌿. Address: {{endereco}}. Check-in time: {{horario}}. Any questions, I am right here.

3

Suggestion during the stay

Good morning, {{nome}}! Today in the area: {{evento_local}} is on and the {{trilha}} trail is open. Shall I book a walk with a local guide? A good spot for traditional lunch: {{restaurante}}.

4

Reactivation for a long weekend

Hello {{nome}}! {{feriado}} is coming up. The guesthouse is nearly full — I have 2 rooms left for those dates. As a returning guest, you get 15% off. Shall I book it?

Use cases

Guesthouse: what CRPRO solves

Quotes and direct booking without an OTA

Personal service during the stay

Local suggestions during the stay

Reactivation for long weekends

Guesthouse: recommended integrations

Frequently asked questions

Guesthouse: questions about WhatsApp CRM

How do I take a direct booking over WhatsApp without Booking.com?▾
The guest sends dates and party size, you quote, they pay by instant transfer or link. Booking confirmed with no commission.
Is it worth it for a small guesthouse (5–10 rooms)?▾
Yes. The R$ 249,90/month Growth plan pays for itself with one extra direct booking a month (versus Booking). The entry plan is Start.
Can I put together a digital welcome kit with videos?▾
Yes. A video of the guesthouse, local suggestions and an internal map sent before arrival build positive expectation.
Is a returning guest worth looking after?▾
Yes. A returning customer is worth 5–10× more than new acquisition. WhatsApp plus a holiday reminder keeps the relationship alive.

Comparing WhatsApp CRMs?

See how CRPRO compares with the most searched options on the market.

7 days free · no card required

Guesthouse: start using CRPRO today

Multi-agent inbox, AI, kanban, and the official Meta API. R$ 249,90/mo or R$ 499,90 with AI — try free for 7 days, no card required.

Start free trial

No credit card · Cancel anytime · Human support