Service booking
Hi {{nome}}! The service for your {{modelo}} is booked for {{data}} at {{horario}}. Estimated time: {{horas}}h. Location: {{oficina}}. Can you confirm?
🔧For Repair shop teams
WhatsApp CRM for Auto Repair Shops
A quote approved in the chat becomes a pipeline stage, with open value and an alert when the job stalls waiting on the customer.
Repair shop teams: real pain points
Recognize any of these problems?
1
The customer turns up without booking and waits for a part
2
A quote given over the phone misses details
3
The customer forgets the service and goes to another shop
4
Authorising extra work drags because there is no quick way to send a photo
Ready-made templates for Auto Repair Shop
4 ready-to-use messages
Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.
Quote with photo
Hi {{nome}}! Diagnosis for the {{modelo}}: {{problema}}. Quote: {{lista_servicos}}. Total R$ {{valor}}. Photo: {{link}}. Do you authorise the work?
Service recall (X thousand km)
Hi {{nome}}! It has been {{meses}} months since the {{modelo}}’s service. At around {{km}}km we recommend checking brakes, oil and suspension. Shall I book you in?
Vehicle ready for collection
All done, {{nome}}! The {{modelo}} is finished. Total R$ {{valor}}. You can collect until {{horario}}. Payment by link ({{link}}) or on the spot.
Use cases
Auto Repair Shop: what CRPRO solves
Service booking
Quotes with photo or video
Documented authorisation of extra work
Service recall by mileage
Auto Repair Shop: recommended integrations
Frequently asked questions
Auto Repair Shop: questions about WhatsApp CRM
Can the customer send a photo or video of the problem over WhatsApp?▾
Yes, CRPRO supports media. The mechanic sees the photo before the car even arrives. It speeds up diagnosis.
Is authorising extra work over WhatsApp valid?▾
Yes. The message is on record. If the customer confirms "OK" in the chat, it counts as authorisation. The history saves you from arguments.
Does the service recall work?▾
Yes. Every customer has the mileage and date of the last service on file. CRPRO fires it automatically as the interval approaches.
Integrated card or instant payment?▾
Yes, through Asaas or Mercado Pago. The customer pays before even collecting the car.
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WhatsApp CRM for other industries
CRPRO adapts to the routine of every kind of business. See other industries:
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