Appointment reminder (24h ahead)
Hi {{nome}}! Reminder: appointment tomorrow ({{data}}) at {{horario}} with Dr {{medico}}. Can you confirm? Reply 1️⃣ YES or 2️⃣ RESCHEDULE.
🩺For Doctors and front-desk teams
WhatsApp CRM for Medical Clinics
From first contact to booked procedure: a pipeline with open value, automatic confirmation and conversion rate on the dashboard.
30-40%
No-show reduction with an automatic reminder
20-30%
Patients who rebook after the annual recall
Doctors and front-desk teams: real pain points
Recognize any of these problems?
1
A 20–30% no-show rate from appointments nobody confirmed
2
The receptionist handling the phone, WhatsApp and a patient at the counter all at once
3
The annual check-up patient disappears for years because there is no recall
4
Private-payment collection stalls cash flow for lack of follow-up
Ready-made templates for Medical Clinic
4 ready-to-use messages
Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.
Intake before the first appointment
Hi {{nome}}! To speed up your first visit to {{clinica}}: 1) Do you have any allergies? 2) Are you taking any medication? 3) What is the main reason for the appointment?
Annual check-up recall
Hi {{nome}}! It has been a year since your last appointment with Dr {{medico}}. How about booking a check-up? I have slots this week.
Test result available
Hello {{nome}}. Your {{tipo}} test is ready. You can collect it from {{data}}. If you prefer it digitally, I can send it right here (with your authorisation).
Frequently asked questions
Medical Clinic: questions about WhatsApp CRM
Does the CRM send automatic appointment reminders?▾
Yes. 24h and 2h ahead. It cuts no-shows by up to 40%. It collects the confirmation automatically (the patient replies YES/RESCHEDULE) and updates the calendar.
Does it integrate with clinic systems (TASY, MV, Doctoralia, iClinic)?▾
Through an integration or automatic intake (n8n, Zapier or custom). When an appointment is booked in the system, it fires a message. When the patient confirms, it is marked in the system.
Does official WhatsApp for business meet data protection law for health data?▾
Yes. The conversation reaches the CRM from Meta over an encrypted connection (TLS) and is stored encrypted at rest. Safer than standard email. Documenting patient consent is essential.
Does private-payment collection over WhatsApp work?▾
Yes, through integration with Asaas, PagSeguro or Mercado Pago. A payment link inside the conversation, the patient pays, the system confirms.
Comparing WhatsApp CRMs?
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WhatsApp CRM for other industries
CRPRO adapts to the routine of every kind of business. See other industries:
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Medical Clinic: start using CRPRO today
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