🍽️For Restaurant teams

WhatsApp CRM for Restaurants

Event and party quotes get their own pipeline, with open value and automatic follow-up — and loyal regulars come back through campaigns.

Restaurant teams: real pain points

Recognize any of these problems?

1

A booking confirmed by phone that nobody wrote down

2

A loyal customer disappears for months with no communication at all

3

Special occasions (Mother’s Day, Christmas) flood the front desk with repetitive questions

4

The daily special never reaches the regulars

Ready-made templates for Restaurant

4 ready-to-use messages

Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.

1

Booking confirmation

Hi {{nome}}! Booking confirmed at {{restaurante}}: {{data}} at {{horario}} for {{pessoas}} people. Table: {{mesa_preferencia}}. Address: {{endereco}}. See you there!

2

Booking reminder (3h ahead)

Hi {{nome}}! Reminder of your booking today at {{horario}} at {{restaurante}}. We will be waiting for you. Can you confirm? If something comes up, do let us know.

3

Daily special announcement (segmented)

Today at {{restaurante}}: {{prato_dia}} 😋 R$ {{valor}}. The chef’s speciality. Book over WhatsApp by replying here.

4

Reactivating a loyal customer

Hi {{nome}}! It has been a while since we saw you at {{restaurante}}. We launched {{novidade}} this week — come and try it? I will hold a table for you 🍷

Use cases

Restaurant: what CRPRO solves

Booking confirmation and reminder

Event enquiries (graduations, weddings)

Segmented daily-special announcements

Reactivating a loyal customer

Restaurant: recommended integrations

Frequently asked questions

Restaurant: questions about WhatsApp CRM

Can bookings be made over WhatsApp instead of by phone?▾
Yes. The customer sends "I want to book", the AI or receptionist confirms date, time and party size and puts it in the diary. No phone call interrupting service.
Daily special to the customer base?▾
Yes, through a Meta-approved marketing template. Segmented sending (customers who came in the last 90 days) so it does not lose relevance.
Does it reduce booking no-shows?▾
Yes. A reminder 3h before the booking. The customer confirms or cancels in time. The table does not sit empty waiting.
How is this different from handling iFood?▾
It is different. Professional WhatsApp is for bookings, events and loyalty. iFood is transactional delivery. CRPRO does not replace iFood — it complements it.

Comparing WhatsApp CRMs?

See how CRPRO compares with the most searched options on the market.

WhatsApp CRM for other industries

CRPRO adapts to the routine of every kind of business. See other industries:

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Restaurant: start using CRPRO today

Multi-agent inbox, AI, kanban, and the official Meta API. R$ 249,90/mo or R$ 499,90 with AI — try free for 7 days, no card required.

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