🥗For Nutritionists and practice teams

WhatsApp CRM for Nutritionists

The 30-day return on automatic follow-up, coaching packages in the pipeline with open value, and lapsed patients reactivated.

Start free for 7 daysSee ready-made templates
50–60%
Patients who drop out after the first appointment
25–30%
No-shows at appointments with no day-before confirmation
5–8x
Revenue from a coached patient vs a one-off appointment
Nutritionists and practice teams: real pain points

Recognize any of these problems?

1

The patient has the first appointment, takes the meal plan and disappears — the 30-day follow-up is never booked

2

Substitution questions ("can I swap chicken for eggs?") arriving at 9pm on your personal WhatsApp, every day

3

Nobody confirms the appointment the day before and no-shows leave holes in the diary you cannot fill

4

The coaching package expires and renewal is only offered once the patient has already gone cold — or never

5

You only find out the patient abandoned the plan at the next appointment, when it is too late to adjust

6

The receptionist and the nutritionist answering the same patient without seeing what the other already said

Ready-made templates for Nutritionist

7 ready-to-use messages

Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.

1

First appointment confirmation + pre-assessment

Hello {{nome}}! Your first appointment with {{nutricionista}} is confirmed for {{data}} at {{horario}} 🥗 To make the most of the time, tell me beforehand: 1) What is your main goal? 2) Do you have any food restriction or allergy? 3) What does your eating routine look like on a normal day?

2

Appointment reminder 24h ahead (cuts no-shows)

Hi {{nome}}! Reminder: your appointment is tomorrow ({{data}}) at {{horario}}. Can you confirm? Reply 1️⃣ CONFIRMED or 2️⃣ I NEED TO RESCHEDULE. If it is rescheduling, I will send you this week’s free slots.

3

Meal plan delivery + pre-booked follow-up

{{nome}}, your meal plan is ready! 📋 I have just sent the PDF here in the chat. Any substitution questions, message me. I have provisionally booked your follow-up for {{data_retorno}} — that is where we adjust the plan based on your results. Can I confirm that slot?

4

Adherence check-in (7 days after the appointment)

Hi {{nome}}! First week on the meal plan: how did it go? Quick reply: 1️⃣ Followed it well, 2️⃣ Followed it more or less, 3️⃣ Struggled. If it is 2 or 3, tell me which meal is the hard one and we will adjust — the plan has to fit your routine.

5

30-day follow-up reminder

{{nome}}, it has been {{dias}} days since your appointment! Time to measure the results and adjust the plan for the next phase. I have {{opcao_1}} or {{opcao_2}}. Which works better for you?

6

Reactivating a lapsed patient (60+ days)

Hi {{nome}}, how are you? It has been {{meses}} months since your last appointment and I thought of you. Results that last come from follow-up — how about a reassessment this week? For anyone coming back, I can offer {{condicao}}. Shall I hold a slot?

7

Monthly coaching renewal

{{nome}}, your {{plano}} coaching expires on {{data_vencimento}}! Over these {{meses}} months you {{resultado}} 👏 To keep the momentum, I can hold the renewal at the same R$ {{valor}} until {{data_limite}}. Shall I renew it for you?

Use cases

Nutritionist: what CRPRO solves

Send an appointment reminder 24h ahead with confirmation by reply and cut no-shows

Book the 30-day follow-up as the patient leaves and remind them automatically

Run a weekly check-in on meal-plan adherence between appointments

Reactivate patients gone for 60+ days with an approved-template campaign

Offer the monthly coaching renewal before the package expires

Nutritionist: recommended integrations

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Frequently asked questions

Nutritionist: questions about WhatsApp CRM

Are conversations with patients protected? What about professional confidentiality?▾
Conversations are recorded on the platform, with an individual login for each member of the team — nothing sits on anyone’s personal phone. If the receptionist changes, the full history stays with the practice. And the connection is Meta’s official API, not a third-party side app.
Can I automate the 30-day follow-up reminder?▾
Yes. You build the automation once and each patient gets the reminder at the right interval after their appointment — with a Meta-approved template. A confirmed follow-up becomes a card on the kanban, so you see at a glance who booked, who asked to reschedule and who has not replied.
How do I message patients who disappeared without putting the number at risk?▾
Following the rules Meta sets: reactivation campaigns use Meta-approved templates through the official connection and should go to patients who agreed to receive messages. That is what keeps the number quality high — and if Meta applies a restriction, there is a warning, a deadline and a review request. You segment by time since the last appointment (60, 90, 180 days) and send to everyone at once.
How much does it cost for a nutrition practice?▾
The Growth plan costs R$ 249,90/month connects 2 numbers and has unlimited users — room for the nutritionist, the receptionist and a trainee on the same number. The entry plan is Start. Scale costs R$ 499,90/month, connects 3 numbers and brings the AI. You can try it free for 7 days, no card.
I use ordinary WhatsApp today. Is migrating complicated? Do I lose my number?▾
You do not lose it. You connect your current number to Meta’s official API and import your contacts into the CRM. From then on, all service runs through the platform, with a centralised history. The 7-day trial is exactly for validating the flow before deciding.
Does the AI answer meal-plan questions on its own?▾
The Cris agent (Scale plan) answers the repetitive things — times, prices, address, what to bring to the appointment — and does the initial triage. Nutritional guidance stays with you: when the subject is clinical, the conversation is handed to the professional with full context.

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Nutritionist: start using CRPRO today

Multi-agent inbox, AI, kanban, and the official Meta API. R$ 249,90/mo or R$ 499,90 with AI — try free for 7 days, no card required.

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