Appointment confirmation (24h ahead)
Hi {{nome}}! Reminder: you have an appointment tomorrow ({{data}}) at {{horario}} with Dr {{dentista}}. Can you confirm? Reply 1️⃣ YES or 2️⃣ RESCHEDULE.
🦷For Dentists and front-desk teams
WhatsApp CRM for Dental Clinics
Treatment quotes carry open value in the pipeline, with an alert when a case sits for days and campaigns that recall inactive patients.
30–40%
Average no-show reduction with a reminder
15–25%
Inactive patients who rebook after a recall
Dentists and front-desk teams: real pain points
Recognize any of these problems?
1
A 20–30% no-show rate from appointments nobody confirmed
2
The receptionist handling the phone, WhatsApp and a patient at the counter all at once
3
The six-month cleaning patient disappears for years because there is no recall
4
History lost when the receptionist changes
5
Nobody knows whether the patient was told about the time change
Ready-made templates for Dental Clinic
5 ready-to-use messages
Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.
Intake before the first appointment
Hi {{nome}}! To speed up your first visit to {{clinica}}, please answer 3 questions: 1) Are you allergic to any medication? 2) Are you taking any medication? 3) What is the main reason for the appointment?
Six-month maintenance recall
Hi {{nome}}! It has been {{meses}} months since your last cleaning with Dr {{dentista}}. How about rebooking to keep everything on track? I have slots available this week. Shall I hold one?
Post-appointment — care instructions
Hi {{nome}}! Care after today’s procedure: 1) Avoid very hot food and drink for the next 4h, 2) Take the {{medicamento}} every {{intervalo}}, 3) Any strong pain or swelling, message me. Get well soon!
Treatment quote
Hi {{nome}}! Following today’s assessment, the quote for {{tratamento}} comes to R$ {{valor}}. We accept up to {{parcelas}} interest-free instalments. Shall I send the breakdown here or would you rather go through it in person?
Use cases
Dental Clinic: what CRPRO solves
Automatic reminder 24h and 2h before the appointment
Pre-consultation intake over WhatsApp to speed up the first visit
Six-month recall of inactive patients
Send a treatment quote with an approval link
Post-appointment care instructions and prescription
Dental Clinic: recommended integrations
n8nDoctoralia (por recebimento automático)
Frequently asked questions
Dental Clinic: questions about WhatsApp CRM
Does the WhatsApp CRM send automatic appointment reminders?▾
Yes. Set up automatic messages 24h and 2h before the appointment. Studies show this cuts no-shows by up to 40%. You can also collect the confirmation automatically (the patient replies YES/RESCHEDULE) and update the calendar.
Can I integrate with my scheduling system (e.g. Doctoralia, clinic software)?▾
Through an integration or automatic intake (n8n, Zapier or a custom integration). When an appointment is booked in the clinic system, it fires an automatic message. When the patient confirms, it is marked in the system.
Can a receptionist see other agents’ conversations?▾
Yes — every conversation is unified. When one receptionist leaves, the next already has the patient’s full history without losing context.
Are billing messages over WhatsApp allowed?▾
Yes, as long as the patient has opted in and you use Meta-approved templates in the right category (utility for invoices, marketing for treatment promotions). CRPRO helps you set it all up within the rules.
How does the recall of patients who disappeared work?▾
Filter in the CRM for "last appointment more than 6 months ago" and run a bulk campaign with a recall template. You can personalise it with the name of the dentist who saw them.
Comparing WhatsApp CRMs?
See how CRPRO compares with the most searched options on the market.
WhatsApp CRM for other industries
CRPRO adapts to the routine of every kind of business. See other industries:
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