Five CRM and WhatsApp support options to assess in 2026. Compare features, subscription terms and fit for your team’s workflow.
The alternatives to UnderChat we compare on this page are CRPRO, Whaticket, Poli Digital, Lais IA, and Zenvia Customer Cloud (ex-Conversion).
WhatsApp inbox with queues, departments and automation. Cost depends on connections, agents and plan features.
Point-by-point check of what the product actually has. Verified on 2026-09-08.
| Official Meta WhatsApp Business API | Yes |
| Simultaneous multi-agent support | Yes |
| Kanban pipeline | Not verified |
| AI included in the plan | Yes |
| Trial with no credit card required | Yes |
| Dedicated Portuguese-market support with SLA | Not verified |
| Asaas and Nuvemshop native; Bling via n8n | Not verified |
| Bulk campaigns | Not verified |
Teams that need unlimited users included in the subscription.
CRPRO editorial selection; the order is not an independent ranking.
Sales CRM for WhatsApp: the pipeline and the conversation in one product, with AI that qualifies and moves the deal.
Messaging and automation platform. This comparison covers the whaticket.com service, with subscriptions configured by users and numbers; it does not represent every reseller using the name.
Best for: Teams seeking messaging and automation with configurable capacity.
See alternatives to Whaticket →Customer-service and sales platform for WhatsApp and Instagram, with a kanban pipeline, bulk messaging and AI. Plans come with user and credit quotas, on a 12-month contract.
Best for: Small and medium businesses with a support team of 5 or more people on WhatsApp and Instagram.
See alternatives to Poli Digital →AI platform from Lastro built for real estate agencies. It serves leads and tenants on WhatsApp, receives contacts from listing portals and ads, and does not publish prices.
Best for: Real estate agencies with many leads from listing portals that need integration with the sector's CRM or ERP and accept an implementation process.
See alternatives to Lais IA →Customer-experience suite covering attract, convert, serve and nurture in a single panel, with a generative-AI chatbot, automatic lead routing and WhatsApp, SMS, email, RCS and voice channels. It is the product that succeeded Sirena and later Zenvia Conversion. The software plan is billed by user tier and interaction quota; the channel bundle is charged separately.
Best for: An operation that needs several channels on one contract (WhatsApp, SMS, email, RCS and voice) and handles the whole CX cycle, from acquisition to post-sale, inside a single vendor.
See alternatives to Zenvia Customer Cloud (ex-Conversion) →Public pricing for UnderChat plans, with CRPRO in the same table so you can compare without opening ten tabs.
| Plan | Price | Seats | Includes |
|---|---|---|---|
| UnderChat Start | R$ 149,90/mo | 7 seats | 1 connection · 2 chatbots · 5,000 contacts |
| UnderChat Pro | R$ 229,90/mo | 15 seats | 2 connections · 5 chatbots · AI, API and webhooks |
| UnderChat Empresarial | R$ 329,90/mo | 30 seats | 3 connections · Unlimited chatbots · 50,000 contacts |
| CRPRO · Start | R$ 99,00/mo | Up to 2 users | 1 WhatsApp number · No AI agent included |
| CRPRO · Growth | R$ 249,90/mo | Unlimited users | 2 WhatsApp numbers · No AI agent included |
| CRPRO · Scale | R$ 499,90/mo | Unlimited users | 3 WhatsApp numbers · Includes an AI agent |
UnderChat pricing verified on 2026-09-08. Competitor pricing changes without notice — confirm on the official site before deciding.
CRPRO is built for selling on WhatsApp. It is not the best choice when:
Compare options for the same team and workflow.
Try CRPRO for 7 days without a card and compare support workflows with UnderChat. Check plan terms before subscribing.
No-card trial · Support in Portuguese