Five CRM and WhatsApp support options to assess in 2026. Compare features, subscription terms and fit for your team’s workflow.
The alternatives to RD Station Conversas we compare on this page are CRPRO, Zenvia Customer Cloud (ex-Conversion), Total Chat, Octadesk, and SleekFlow.
Brazilian product from RD Station, integrated with the RD Marketing/CRM ecosystem and billed per user (from R$ 59.40/month/user). It makes sense if you already run the RD stack; the cost scales with every person you add.
Point-by-point check of what the product actually has. Verified on 2026-08-11.
| Official Meta WhatsApp Business API | Yes |
| Simultaneous multi-agent support | Yes |
| Kanban pipeline | Yes |
| AI included in the plan | Partial or paid add-on |
| Trial with no credit card required | Yes |
| Dedicated Portuguese-market support with SLA | Yes |
| Asaas and Nuvemshop native; Bling via n8n | Yes |
| Bulk campaigns | Yes |
Small businesses outside the RD ecosystem that want a lean WhatsApp tool.
CRPRO editorial selection; the order is not an independent ranking.
Sales CRM for WhatsApp: the pipeline and the conversation in one product, with AI that qualifies and moves the deal.
Customer-experience suite covering attract, convert, serve and nurture in a single panel, with a generative-AI chatbot, automatic lead routing and WhatsApp, SMS, email, RCS and voice channels. It is the product that succeeded Sirena and later Zenvia Conversion. The software plan is billed by user tier and interaction quota; the channel bundle is charged separately.
Best for: An operation that needs several channels on one contract (WhatsApp, SMS, email, RCS and voice) and handles the whole CX cycle, from acquisition to post-sale, inside a single vendor.
See alternatives to Zenvia Customer Cloud (ex-Conversion) →Brazilian WhatsApp and shared-inbox platform. Smaller brand, aimed at small businesses, mid-range feature set.
Best for: A very small business focused purely on saving money.
See alternatives to Total Chat →Brazilian platform focused on omnichannel support (WhatsApp + web chat + email + Instagram). Strong on customer service, weaker on the sales pipeline.
Best for: Multi-channel customer service and helpdesk with a formal support flow.
See alternatives to Octadesk →Asian social-commerce and omnichannel platform. Strong in e-commerce with integrated payments; limited presence in Brazil.
Best for: International e-commerce selling through WhatsApp/Instagram in Asian markets.
See alternatives to SleekFlow →Public pricing for RD Station Conversas plans, with CRPRO in the same table so you can compare without opening ten tabs.
| Plan | Price | Seats | Includes |
|---|---|---|---|
| RD Station Conversas Pro | R$ 59,40/mo | 1 seat | WhatsApp · Integration with RD Marketing/CRM · Billed per user — 3 users add up to about R$ 178/month |
| RD Station Conversas Enterprise | Contact for pricing | Negotiable | Customisations · Multi-pipeline |
| CRPRO · Start | R$ 99,00/mo | Up to 2 users | 1 WhatsApp number · No AI agent included |
| CRPRO · Growth | R$ 249,90/mo | Unlimited users | 2 WhatsApp numbers · No AI agent included |
| CRPRO · Scale | R$ 499,90/mo | Unlimited users | 3 WhatsApp numbers · Includes an AI agent |
RD Station Conversas pricing verified on 2026-08-11. Competitor pricing changes without notice — confirm on the official site before deciding.
CRPRO is built for selling on WhatsApp. It is not the best choice when:
Compare options for the same team and workflow.
Try CRPRO for 7 days without a card and compare support workflows with RD Station Conversas. Check plan terms before subscribing.
No-card trial · Support in Portuguese