Five CRM and WhatsApp support options to assess in 2026. Compare features, subscription terms and fit for your team’s workflow.
The alternatives to Ploomes we compare on this page are CRPRO, Agendor, SocialHub, PipeRun, and Ollow (ex-Moskit CRM).
B2B sales CRM for complex deals: pipeline, account base, quotes, contracts and CPQ with pricing formulas and tax calculation, tightly coupled to Brazilian ERPs. The core costs R$ 85 per user and almost all of the muscle — workflow, quotes, CPQ, analytics and AI — is a separately priced module, quoted on request. WhatsApp is not a native channel.
Point-by-point check of what the product actually has. Verified on 2026-08-30.
| Official Meta WhatsApp Business API | No |
| Simultaneous multi-agent support | No |
| Kanban pipeline | Yes |
| AI included in the plan | Partial or paid add-on |
| Trial with no credit card required | Yes |
| Dedicated Portuguese-market support with SLA | Yes |
| Asaas and Nuvemshop native; Bling via n8n | Yes |
| Bulk campaigns | No |
Anyone selling inside WhatsApp who needs the conversation, the pipeline and the AI to live in one place: there WhatsApp is a third-party attachment, there is no shared inbox on one number, and the price only settles after quoting module by module.
CRPRO editorial selection; the order is not an independent ranking.
Sales CRM for WhatsApp: the pipeline and the conversation in one product, with AI that qualifies and moves the deal.
Consultative B2B sales CRM: it organizes the account base, offers multiple customizable pipelines, tasks and reports from pre-sales to post-sales, plus a field app that logs visits by geolocation. It has a permanently free plan for up to 3 users — and WhatsApp sits outside the CRM, in a separately billed product, Agendor Chat.
Best for: Long-cycle consultative B2B selling with field visits, a team that wants to start free and grow per seat, and an operation that treats WhatsApp as one channel among others.
See alternatives to Agendor →Brazilian CRM built around WhatsApp from the start, combining a kanban pipeline, chatbot and native integrations with the local stack (Bling, Tiny, Asaas, PagBank, Nuvemshop, Hotmart), from R$ 99/month (flow-based chatbot, no AI at that price — AI starts on the Plus plan, R$ 199). Very strong content presence in niche search results.
Best for: A Brazilian small business that wants CRM plus chatbot plus email plus ERP integrations in a single affordable tool.
See alternatives to SocialHub →B2B sales CRM covering the whole commercial cycle: it captures and routes the lead, runs the follow-up cadence, builds the quote with a catalogue and pricing rules, collects an electronic signature and closes with forecasting and commissions. WhatsApp on the official API lives in a separate module, CXM de Atendimento, with its own price list.
Best for: A structured B2B sales team with a formal proposal and contract process, needing CPQ, electronic signature, revenue forecasting and per-rep commissions, and willing to accept an annual contract with paid onboarding.
See alternatives to PipeRun →Sales CRM built inside WhatsApp: it carries the deal from the ad click to the close in the conversation, with a pipeline, Click-to-WhatsApp campaigns attributed all the way to the sale, and AI that fills in CRM fields on its own. It is the rebrand of Moskit CRM — moskitcrm.com now 301s to ollow.com.br. Billed per account rather than per seat, with a floor of R$ 1,199/month.
Best for: A sales operation that has already validated WhatsApp as its main channel, has a deal size that supports a fixed R$ 1.199+/month, and wants the pipeline, AI and campaign attribution in one place. A team growing in headcount benefits from per-account pricing.
See alternatives to Ollow (ex-Moskit CRM) →Public pricing for Ploomes plans, with CRPRO in the same table so you can compare without opening ten tabs.
| Plan | Price | Seats | Includes |
|---|---|---|---|
| Ploomes Basic | R$ 85,00/mo | 1 seat | Minimum of 3 users · Multiple customised sales pipelines · Customer base and task organisation |
| Ploomes Sales modules (add-on) | Contact for pricing | Negotiable | Workflow, Proposals and documents, CPQ, Analytics · External forms and Customer products · Amount added to every user on the account |
| Ploomes AI modules (add-on) | Contact for pricing | Negotiable | AI library and AI assistant · History logging by voice and text · Amount added to every user on the account |
| CRPRO · Start | R$ 99,00/mo | Up to 2 users | 1 WhatsApp number · No AI agent included |
| CRPRO · Growth | R$ 249,90/mo | Unlimited users | 2 WhatsApp numbers · No AI agent included |
| CRPRO · Scale | R$ 499,90/mo | Unlimited users | 3 WhatsApp numbers · Includes an AI agent |
Ploomes pricing verified on 2026-08-30. Competitor pricing changes without notice — confirm on the official site before deciding.
CRPRO is built for selling on WhatsApp. It is not the best choice when:
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