Following up a repeat customer
Hi {{nome}}! It has been {{dias}} days since {{empresa_cliente}}’s last order. You usually restock every {{ciclo}} days — shall I send a list to check?
📦For Distributor teams
WhatsApp CRM for Distributors
B2B orders enter the pipeline with open value, restocking becomes an automatic cadence, and a dormant account triggers an alert.
Distributor teams: real pain points
Recognize any of these problems?
1
B2B orders arrive by email or phone with nobody centralising them
2
The customer forgets to restock and the sale is lost
3
An out-of-date PDF catalogue the customer never opens
4
Invoice collection slips because there is no reminder
Ready-made templates for Distributor
4 ready-to-use messages
Copy and paste into CRPRO — variables between {{}} are filled in automatically with the contact's data.
Sending the updated catalogue
Hi {{nome}}! Updated {{categoria}} catalogue: {{link}}. Highlights: {{destaques}}. Any particular product you would like a quote on?
Invoice reminder (3 days ahead)
Friendly reminder, {{nome}}! The invoice for order #{{numero}} is due in 3 days. Amount R$ {{valor}}. Would you like the PDF resent?
Order confirmed + delivery estimate
Order confirmed, {{nome}}! Items: {{lista}}. Total R$ {{valor}}. Shipping: {{frete}}. Estimated delivery: {{data}}. Logistics has been notified.
Frequently asked questions
Distributor: questions about WhatsApp CRM
Does a B2B order closed on WhatsApp land in the ERP automatically?▾
Yes, through integration with Bling/Tiny/Omie. The rep marks the items and quantities in the chat, and the automation creates the order in the ERP. Logistics and finance see it within seconds.
Do multiple reps share customers?▾
Every customer has an owner. Others can view but not sell (with permission). The manager sees everything.
Automatic cadence for repeat customers?▾
Yes. A customer who ordered X days ago gets an automatic reminder suggesting a new restock. It lifts repeat orders by 20–40%.
Can it integrate with a logistics WMS?▾
Through an integration or automatic intake (n8n). Order confirmed → triggers picking → the driver receives the invoice and manifest.
Comparing WhatsApp CRMs?
See how CRPRO compares with the most searched options on the market.
WhatsApp CRM for other industries
CRPRO adapts to the routine of every kind of business. See other industries:
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