Options comparison · 2026

Alternatives to SmBot

Five CRM and WhatsApp support options to assess in 2026. Compare features, subscription terms and fit for your team’s workflow.

The alternatives to SmBot we compare on this page are CRPRO, BotConversa, Blip (ex-Take Blip), ChatGuru, and ManyChat.

  • CRPRO — for teams that sell on WhatsApp and want the conversation and the deal on the same kanban pipeline, with unlimited users from Growth up.
  • BotConversa — best for: Teams seeking visual automation.
  • Blip (ex-Take Blip) — best for: Large Brazilian brands with a complex chatbot, high volumes of automated messages and dedicated technical teams.
  • ChatGuru — best for: Teams seeking WhatsApp automation and organised support.
  • ManyChat — best for: Individual marketers or small teams focused on cross-channel funnel automation.

Why people look for an alternative to SmBot

Brazilian WhatsApp chatbot and shared-inbox platform. Known among smaller businesses and agencies; mid-range feature set.

  • ▸Small brand (a smaller installed base)
  • ▸Limited enterprise features
  • ▸AI billed separately

What SmBot delivers today

Point-by-point check of what the product actually has. Verified on 2026-05-09.

Official Meta WhatsApp Business API
Yes
Simultaneous multi-agent support
Yes
Kanban pipeline
Yes
AI included in the plan
Partial or paid add-on
Trial with no credit card required
Yes
Dedicated Portuguese-market support with SLA
Yes
Asaas and Nuvemshop native; Bling via n8n
Yes
Bulk campaigns
Yes

When SmBot is not the best fit

Teams growing quickly that need an established brand with a body of case studies.

Five options to assess

CRPRO editorial selection; the order is not an independent ranking.

1

CRPRO

Recommended

Sales CRM for WhatsApp: the pipeline and the conversation in one product, with AI that qualifies and moves the deal.

from R$ 99/mo
1 WhatsApp number, up to 2 users, no AI · 7-day free trial
  • Official Meta WhatsApp Business API
  • Team inbox and kanban on all three plans
  • AI agent on the Scale plan
  • Support in Portuguese
  • Native Asaas and Bling via n8n from the Growth plan
  • 7-day trial, no credit card
Try CRPRO freeSee CRPRO plans →
2

BotConversa

Brazil

Automation platform with official API, AI and Kanban in Pro; features depend on the plan.

R$ 189,00/mo

Best for: Teams seeking visual automation.

See alternatives to BotConversa →
3

Blip (ex-Take Blip)

Brazil

Brazilian chatbot and conversational-AI platform. Strong at building complex enterprise bots; less focused on consultative sales CRM.

Contact for pricing

Best for: Large Brazilian brands with a complex chatbot, high volumes of automated messages and dedicated technical teams.

See alternatives to Blip (ex-Take Blip) →
4

ChatGuru

Brasil

WhatsApp automation and team messaging platform. Current plans are Essencial, Performance and Profissional, with a quote for the operation.

Contact for pricing

Best for: Teams seeking WhatsApp automation and organised support.

See alternatives to ChatGuru →
5

ManyChat

USA

Global marketing-automation platform for Messenger, Instagram and WhatsApp. Strong on funnel automation; CRM and kanban are nearly absent.

R$ 0,00/mo

Best for: Individual marketers or small teams focused on cross-channel funnel automation.

See alternatives to ManyChat →

How much SmBot costs

Public pricing for SmBot plans, with CRPRO in the same table so you can compare without opening ten tabs.

How much SmBot costs
PlanPriceSeatsIncludes
SmBot StartR$ 99,00/mo2 seatsWhatsApp · Basic bot
SmBot ProR$ 199,00/mo5 seatsMultiple agents · basic integration
CRPRO · StartR$ 99,00/moUp to 2 users1 WhatsApp number · No AI agent included
CRPRO · GrowthR$ 249,90/moUnlimited users2 WhatsApp numbers · No AI agent included
CRPRO · ScaleR$ 499,90/moUnlimited users3 WhatsApp numbers · Includes an AI agent

SmBot pricing verified on 2026-05-09. Competitor pricing changes without notice — confirm on the official site before deciding.

When not to choose CRPRO

CRPRO is built for selling on WhatsApp. It is not the best choice when:

  • you need voice calls, RCS, Telegram or Messenger on the same contract: CRPRO is built around WhatsApp, with Instagram Direct and email;
  • you require a native iPhone app from the App Store: CRPRO runs in the browser and can be installed as an app (PWA);
  • your team only answers messages, with no sales pipeline or deal tracking: a simpler customer-service tool may be enough.

Frequently asked questions

What is the best alternative to SmBot?▾
For teams that sell on WhatsApp and want the pipeline and the conversation in the same product, CRPRO is the alternative that brings both together, with unlimited users from Growth up. The other options on this page serve different profiles, and the "Best for" line of each one sums up who it is for.
How much does SmBot cost?▾
The "How much SmBot costs" table on this page lists the public SmBot plans, with the official source and the date checked, and puts CRPRO in the same table. Competitor prices change without notice: confirm on the vendor's site before deciding.
Is CRPRO a good alternative to SmBot?▾
Yes, for businesses that sell on WhatsApp and want every conversation tied to a deal on a kanban pipeline. The entry prices sit right next to each other: SmBot Start costs R$ 99 with 2 agents, and CRPRO's Start costs R$ 99 with 1 number and up to 2 users. The difference shows up in the pipeline and the AI. On CRPRO the new contact enters as a deal on the kanban through a database trigger, with a value in reais per stage, milestones for qualified, proposal, won and lost, a history of who moved the card, and an alert for a stalled deal. Growth, at R$ 249,90, puts 2 numbers and unlimited users with native Asaas, Google Drive and Meta Ads integrations, with Bling and Tiny over n8n and API/webhooks; Scale, at R$ 499,90, adds the AI that qualifies the lead, moves the deal along the pipeline and runs the follow-up.
Can I switch from SmBot to CRPRO without changing my number?▾
Yes. CRPRO connects the WhatsApp number you already use through a guided flow and imports contacts from a spreadsheet (CSV). SmBot's history, templates and automations do not come over automatically: confirm with the vendor what can be exported before ending the contract.
How long does migrating from SmBot to CRPRO take?▾
In CRPRO, connecting the number and importing contacts is done in the dashboard itself, with a guided flow, and fits within the 7-day free trial. The total time depends on what needs to come out of SmBot: exporting history, templates and automations depends on the vendor.
When is it worth staying with SmBot?▾
When your operation looks like this: A very small business (1–3 agents) that puts price first. In that case, compare carefully before migrating.
Do CRPRO and SmBot have a free trial?▾
Yes, both. CRPRO has a 7-day trial with no credit card, and SmBot also offers a no-card trial: you can test both side by side before deciding.

Still comparing tools?

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Product

WhatsApp CRMShared inbox

Understand the terms

WhatsApp Business API24-hour windowMeta template (HSM)BSPFull glossary

Next step

CRPRO plans

Compare using your team’s workflow

Try CRPRO for 7 days without a card and compare support workflows with SmBot. Check plan terms before subscribing.

Start free trialTalk to a specialist on WhatsApp

No-card trial · Support in Portuguese