CRPRO Blog
Guides, product updates, and practical tips for sales and support teams.
You can have WhatsApp with no physical SIM: a virtual number. In this guide you'll see how it works, what it costs, when it's worth it for businesses — and the mistakes that lead to a ban when the number is bought the wrong way.
45 message templates for every moment of WhatsApp support — first reply, follow-up, quote, billing, an upset customer, and closing. Copy, adapt to your tone, and see how to turn the best phrases into quick replies and automations.
The shortest path between a follower and a sale is one click: a WhatsApp link in the bio, the profile button, and Stories. See the step-by-step for each spot, the mistakes that break the link, and how to generate yours for free with an automatic opening message.
WhatsApp Business Web brings your support to your computer screen, with a real keyboard. See the step-by-step for connecting via QR Code, what the web version does — and why, once more than one person needs to handle the same number, it isn't enough on its own.
A WhatsApp chatbot for lawyers replies instantly and organizes case intake — without turning the firm into a telemarketing center. See what's allowed and what isn't under the Brazilian bar association's Provimento 205/2021, a ready-made intake flow, and how to use AI while respecting ethics and data protection rules.
Setting up an automatic message on WhatsApp Business fixes the silence that costs you sales outside business hours. See the step-by-step for greeting and away messages, ready-made examples by industry, and where this feature hits its limit — plus how to take automation to the level of someone who really sells through conversation.
The price of the official WhatsApp API has two parts: Meta's per-message rate and the platform's subscription fee. We explain both — with price ranges and two sample calculations so you can check your own scenario before signing up.
The official app lets you use the same number on up to 4 devices — but the ceiling gets tight fast once the team grows. See the official step-by-step, the workarounds that get numbers banned, and when the right answer becomes the API with multi-agent support.
We put 12 WhatsApp CRMs side by side — CRPRO, Kommo, Whaticket, Blip, Bitrix24, and more — with strengths, weaknesses, and who each one is for. An honest comparison, with full disclosure that CRPRO is our own product.