CRPRO Blog
Guides, product updates, and practical tips for sales and support teams.
September 15 is Customer Day in Brazil — the date retailers already treat as the warm-up for Black Friday. See ready-made WhatsApp messages, 7 campaign ideas by industry, and the 2-week schedule to turn a tribute into revenue.
An objection isn't a 'no' — it's a request for more reassurance. See the 4-step method and the ready-made scripts for the 7 classic WhatsApp objections: 'it's expensive', 'let me think about it', 'I need to talk to my partner', 'I already have a supplier', and the others that stall your funnel.
The channel where the customer already is is the channel where they reply: a satisfaction survey over WhatsApp gets a reply rate far above email. See the 3 formats, ready-made questions, how to calculate CSAT, and how to automate collection after every interaction.
GB WhatsApp isn't an official app. See what WhatsApp says about security, account access, and history transfer.
"This account isn't allowed to use WhatsApp" — the screen that freezes any sales operation. See the real reasons behind bans, the step-by-step for review, the difference between a temporary and a permanent ban, and how to structure your company's number so this never happens again.
Messages you never sent, an unknown session connected, friends getting a request for money: classic signs of a cloned WhatsApp. See how to confirm it, the step-by-step to take back your account in minutes, and how to shield your company's number.
A visitor who has to hunt for your phone number in the footer never becomes a lead. See how to create a floating WhatsApp button for your website: ready-to-copy HTML code, a WordPress plugin, via Google Tag Manager — and the best practices that make the button convert.
WhatsApp doesn't have a schedule button — but you can still schedule messages. See the 4 ways: the native workaround, Android apps, iPhone shortcuts, and professional scheduling via a CRM, with automatic follow-up nobody forgets.
Bulk messaging on WhatsApp works — or burns your number forever. The difference is the method: the official API with approved templates versus spam tools. See what's allowed, the real limits, and how to build campaigns that sell without getting banned.